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1. PROJECT MANAGEMENT
Brand: Arctic
Project Name: Arctic Communication Campaign 2007
Project Type: Image Campaign
Start Date: March 2008
Client Team: …..
2. WHERE ARE WE NOW?
2.1. Background/Premises:
- Taking into consideration 2005 communication results, Arctic communication strategy in 2006 is focused on building and consolidating in consumers’ mind Arctic brand image.
- Due to the new Diffusion range, Arctic is in a position to compete with the big image players on the white goods market (Whirlpool, Indesit) .
- The features and design of the new range were not enough exploited in 2005 and the communication didn’t change fundamental the Arctic perception in the consumer’s mind.
- The dramatically Arctic changes communicated in the past 3 years (brand extension – 2003, TV launch – 2004, Diffusion launch – 2005) were not enough visible in the consumer’s mind.
2.2. Brand status:
Market research conducted in 2005 generated the following results:
-- Arctic overall impact on consumers - Positive image, due to:
- Good quality/trustworthy products
- Line extension confers the company dynamism, which means it keeps up with the latest technology up-grades
-- Attributes associated with Arctic:
Positive:
- Accessible prices
- Full range of white goods
- Quality service
- Durability
- Trustworthy brand
- Tradition
- Prestige
- Romanian brand
Negative:
- Old
- Technologically obsolete
-- Attributes NOT associated with Arctic:
-- a brand for people with money/high incomes
-- an innovative brand
-- a brand with international recognition
2.3. Brand personification - Based on projective technique (consumers are asked to picture the brand as a person and to describe it):
- Arctic is an aged person, classic type, wise and life experienced, well decided, always in a good mood and full of joy.
- Attributes: classic, familiar, friendly, close, natural beauty, transparent, prestige, safe, traditional, resistance, Romanian, old, obsolete, still has to learn, serious, prestige, fresh
2.4. Brand awareness – white goods:
2.5. Product description – Diffusion range
The new Arctic products come out with a modern innovative design, a better ergonomics and significantly improved technical features on all the 3 product categories: refrigerators, washing machines and gas cookers.
2.6. Market size and market shares:
Market size 2005 (units) – estimation:
Refrigerators (Ref) – 426,000
Washing machines (WM) – 330,000
Gas Cookers (GC) – 300,000
TV – 740,000
TOTAL: 1,796,000
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- Communication Brief - Arctic Communication Campaign 2007.doc